Contact:

Phone: 248-250-3292
Hours: 9am to 7pm Eastern Monday - Saturday
E-mail: customerservice@simplyoohlala.com         

Fraud: We check all orders very carefully and do not ship orders until payment is cleared or authorized. Generally, we require all orders are shipped to the same address as that associated with the credit card. We also impose additional methods to prevent fraud with the latest technology available associated with online shopping. In addition, when you place an order your IP address, date, and time is collected. An IP address can be tracked to the computer used to place the order.

Gift wrapping and gift certificates:
Gift wrapping is available for an additional $6.00
Gift certificates are available in multiple denominations, here.

International orders:  We do not accept international orders at this time.

Payment Options:  Our preferred method of payment is Paypal.  You may use your credit card through Paypal or your bank accounte

Privacy and Security:  Your privacy is very important to us. We do not distribute your personal information to third parties for any purpose. At Simply Ooh La La we appreciate your interaction with us and we are committed to protect your personal information as we would our own.

Simply Ooh La La uses industry standard SSL (Secure Socket Layer) encryption to protect data during transmission. SSL ensures that communication, personal information isnot tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it. In addition, Paypal uses SSL technology to keep your information safe. When you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

See our detailed policy here:  privacy policy.

Returns: We want you to love shopping at Simply Ooh La La!  If within 14 days of receiving your purchase you are not completely satisfied with your merchandise, simply return it for a full refund less shipping costs. Up to 30 days of a return a store credit will be issued.  We do not accept returns after 30 days.  Please call or email customerservice@simplyoohlala for Return Authorization number.  No packages will be accepted if an RA number is not displayed on the outside of the return.  Don't you wish all returns were this easy?

Sales tax:  A sales tax of 6% will be charged to all orders shipped within Michigan.

Shipping:  We ship via USPS and UPS.

Special Offers:  Simply Ooh La La will occasionally offer special promotional discounts and offers.  To take advantage of special offers, discount codes must be entered during the check-out process.  If the code is not entered, the discount will not be applied. Discounts cannot be applied after the order is placed.

Tracking your order:  You will be notified by email once your order is shipped. You may login anytime to check the status of your order, here.